Access My Data
Request a summary or copy of eligible personal information associated with your Pre-Trip IQ account or support history.
Start Request →Use this page to request access, correction, deletion, or more information about personal data associated with Pre-Trip IQ.
identify what personal data we have, provide a copy, correct inaccurate information, delete eligible data, or explain how it is used.
Request a summary or copy of eligible personal information associated with your Pre-Trip IQ account or support history.
Start Request →Ask us to correct inaccurate account details or other eligible personal information.
Start Request →Request deletion of your Pre-Trip IQ account and eligible personal data connected to it.
Start Request →Ask what information is collected, how it is used, or which service providers are involved.
Start Request →We will verify the request, identify eligible data, and remove or anonymize it unless retention is required for legal, billing, security, fraud-prevention, or dispute-resolution purposes.
Use the form below or email us from the address connected to your account.
We may ask for information needed to confirm that the request belongs to you.
We identify eligible data and complete the request within the time required by applicable law.
We will notify you when the request is completed or explain any information that must be retained.
Deleting your Pre-Trip IQ account does not automatically cancel an App Store subscription. Subscription cancellation must be completed through your Apple Account settings.
Use the email address associated with your account when possible. Do not include passwords, full payment-card numbers, Social Security numbers, driver’s license numbers, or other highly sensitive information.
Email us from the address associated with your Pre-Trip IQ account and include the request type in the subject line.
No. App Store subscriptions are managed by Apple. Cancel the subscription separately through your Apple Account subscription settings.
We aim to respond promptly and will complete verified requests within the time required by applicable law. Complex requests may require additional time.
Verification helps prevent someone else from accessing or deleting your personal information without permission.
Apple controls its own purchase records. We may retain limited transaction status needed for subscription validation, accounting, tax, fraud prevention, and legal compliance.
Yes. Open your iPhone settings, find Pre-Trip IQ, and change microphone or notification permissions at any time.